HomeBlogNewsThe Future of Tax Compliance in Zambia: Introducing Smart Invoice

The Future of Tax Compliance in Zambia: Introducing Smart Invoice

How to Transition Smoothly and Comply with New Regulations

In a significant move towards modernizing tax compliance and improving revenue collection, Zambia is set to introduce the Smart Invoice electronic billing system, effective from July 1, 2024. This new system will replace the existing Electronic Fiscal Devices (EFDs) and expand its coverage to include multiple taxes and levies. Here’s a detailed look at what these changes entail and how businesses can prepare for the transition.

Transitioning from EFDs to Smart Invoice

Currently, Electronic Fiscal Devices (EFDs) are used in Zambia to record business transactions and transmit invoice and receipt details in real-time to the tax authorities. However, starting July 1, 2024, the Smart Invoice system will become mandatory. This software-based solution introduced by the Zambia Revenue Authority (ZRA) will manage invoices and inventory data electronically, transmitting information directly to the ZRA.

While EFDs were limited to Value Added Tax (VAT) and Insurance Premium Levy (IPL), Smart Invoice will extend to additional taxes and levies including:

  • VAT
  • Sales Tax
  • Rental Income
  • IPL
  • Tourist Tax
  • Local Electricity Consumption Tax

Moreover, Smart Invoice will include robust inventory management features, enhancing the overall efficiency of business operations.

Key Requirements for Businesses

Businesses will need to register for the Smart Invoice system and obtain validation from the ZRA. The implementation involves several critical steps:

  1. Registration and Validation: Taxpayers must register and validate their use of the Smart Invoice system with the ZRA.
  2. Downloading the VSCD Module: The Virtual Sales Data Controller (VSCD) communication module must be downloaded to facilitate data transmission between business ERP systems and the Smart Invoice server.
  3. Electronic Document Transmission: All electronic documents must be sent to the VSCD for real-time transmission to the ZRA, where they will be validated using a unique identifier code (Mark ID) and a QR code.

Strategic Importance of e-Invoice Zambia Software

The success of the Smart Invoice system hinges on robust e-Invoice Zambia software, designed to integrate seamlessly with existing business systems. Key benefits of adopting this software include:

  • Operational Efficiency: Reducing manual errors and streamlining invoicing processes.
  • Data Analytics: Providing insightful data analytics for better decision-making.
  • Compliance: Ensuring compliance with the new regulations and enhancing transparency.

Choosing the Right e-Invoice Zambia Software

Selecting the appropriate software is crucial for businesses to meet compliance requirements and leverage the benefits of electronic invoicing. Key considerations include:

  • Compatibility: Ensuring the software integrates with existing systems.
  • Ease of Use: The software should be user-friendly.
  • Scalability: It should support business growth.
  • Security Features: Ensuring data security and integrity.

Smart Invoice Solutions

The ZRA provides various Smart Invoice solutions tailored to different business needs:

  1. Smart Invoice Desktop and Tablet Application: Suitable for all taxpayers except those with accounting packages, supported on Windows 10 or higher.
  2. Smart Invoice Mobile Application: Designed for taxpayers on Turnover Tax, compatible with Android 8 or higher.
  3. Online Smart Invoice: Accessible through a web browser, ideal for service industry taxpayers who issue few invoices.
  4. Certified Invoicing Systems: Integrated with Smart Invoice after certification, suitable for taxpayers with ERP systems.

Timeline and Legislative Foundation

The legislative foundation for these updates is the Value Added Tax (Amendment) Act No. 27 of 2023 and the accompanying regulatory framework outlined in the Value Added Tax (Electronic Invoicing System) Regulations, Statutory Instrument No. 58 of 2023. The mandate for electronic invoicing becomes effective on July 1, 2024.


Zambia’s shift towards the Smart Invoice system marks a significant milestone in the country’s digital transformation journey. By adopting this system, businesses can enhance their operational efficiency, ensure compliance, and contribute to a more transparent and resilient economy. As the July 1, 2024, deadline approaches, businesses should take proactive steps to register, validate, and integrate the Smart Invoice system.

For more detailed information and guidance, visit the Zambia Revenue Authority’s official website at www.zra.org.zm. For additional support, the ZRA provides a Call Centre at 4111 and an email address at advice@zra.org.zm.



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