HomeRTC Suite Terms and Conditions

RTC Suite Terms and Conditions



These Website Terms and Conditions govern the use of https://rtcsuite.com/ (the “Site”). This Site is owned and operated by RTC Technology Limited (“RTC”).

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

RTC is referred hereto as “we” or “us” and “you” or “user” means you as a user of the Site (individually the “Party” and collectively the “Parties”).

Please read the Terms and Conditions carefully before you start to use the Site. By using the Site, you accept and agree on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms and Conditions and our Privacy Policy. 

If you do not want to agree to these Terms and Conditions or the Privacy Policy, you must not access or use the Site.

By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing requirements. If you do not meet all of these requirements, you must not access or use the Site.

1. Company Details

Name: RTC Technology Limited 

Address: The View, Marina Village, Malahide, Dublin, K36 CX99, Ireland

E-mail address: contact@rtcsuite.com

Company registration number: 767648


2. About RTC Suite

RTC Suite is a cloud-based B2B software solution designed to support businesses with digital tax compliance, electronic invoicing, electronic reporting, SAF-T, VIES, e-VAT returns, and related tax technology requirements across multiple jurisdictions.

RTC Suite may include, depending on the purchased scope and applicable country coverage, functionalities for generating, converting, transmitting, receiving, monitoring, reporting, and archiving electronic documents in formats required by relevant tax authorities, including XML, UBL, or other mandatory formats.

RTC may update, enhance, modify, or discontinue certain features of RTC Suite from time to time in line with regulatory, technical, operational, or commercial requirements.


3. Scope of Services

    RTC provides following services to its customers from time to time, the specifics of which will be outlined in the License Agreement between RTC and its customers:

    • access to RTC Suite and selected software modules;
    • implementation, onboarding, configuration, or integration services;
    • maintenance and support services;
    • regulatory updates related to supported jurisdictions;
    • version upgrades and software improvements; and
    • archiving, transmission, reporting, and monitoring services are included in the relevant service scope.


    4. Custom Development

      Any customer-specific development, non-standard integration, additional enhancement, change request, custom field, special logic, local adaptation, or deviation from RTC’s standard functionality may require separate analysis, timeline, pricing, and written approval.


      5. Proprietary Restrictions and Intellectual Property 

      5.1. The Site, including its general layout, look and feel, design, information, content, all source codes, databases, functionality, software, audio, video, text, photographs, and graphics on the Site and the trademarks and logos contained therein and other materials available thereon (the “Content”) are protected by copyright, trademark, patent, and other intellectual property laws.

      5.2. Except as expressly provided in the Terms and Conditions, no part of the Site and no Content, trademarks or logos may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

      5.3. Access to RTC Suite is limited to the authorised users. Authorised users are granted a limited license to use RTC Suite in accordance with the applicable License Agreements entered into between RTC and customers.

      5.4. Users shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any services provided via, or in relation to, our Site for any purpose, including the development, training, fine-tuning or validation of AI systems or models and specifically agree not to do (or permit, authorise or attempt the use of) the following with respect to the Site or any part, component, or extension of the Site:

      5.4.1. reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organisation;

      5.4.2. remove any copyright notice, identification or any other proprietary notice;

      5.4.3. use automation software (bots), hacks, modifications (mods) or any other unauthorised third-party software designed to modify the Site;

      5.4.4. attempt to gain unauthorised access to, interfere with, damage or disrupt the Site or the computer systems or networks connected to the Site;

      5.4.5. circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Site;

      5.4.6. use any robot, spider, crawlers or other automatic device, process, software or queries that intercept, “mines,” scrapes or otherwise access the Site to monitor, extract, copy or collect information or data from or through the Site, or engage in any manual process to do the same;

      5.4.7. introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems;

      5.4.8. copy, reproduce or use without our express consent any or all parts of the Content or our products; 

      5.4.9. use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other users’ enjoyment of the Site; or

      5.4.10. access or use the Site in any way not expressly permitted by these Terms and Conditions.

      5.5. You shall not use, and we do not consent to the use of, our Site, or any data published by, or contained in, or accessible via, our Site or any services provided via, or in relation to, our Site for the purposes of developing, training, fine-tuning or validating any AI system or model.


          6. Feedback 

          6.1. Any reviews, suggestions, comments, or other feedback relating to the services offered through the Site or during a demo (whether existing, suggested or contemplated) that a user provides, which is or may be subject to any intellectual property rights (the “Feedback”), shall be exclusively owned by RTC. 

          6.2. By providing such Feedback to RTC, you acknowledge and agree that it may be used by RTC to:

          6.2.1. further develop, customize, and improve RTC’s services;

          6.2.2. provide ongoing assistance and technical support;

          6.2.3. contact you with general or personalized notices and/or interview requests based on your Feedback; 

          6.2.4. facilitate, sponsor, and offer certain promotions, and monitor performance;

          6.2.5. create aggregated statistical data and other aggregated and/or inferred information, which RTC may use to provide and improve its services;

          6.2.6. enhance RTC data security and fraud prevention capabilities; and

          6.2.7. comply with any applicable laws and regulations. 

          6.3. You represent and warrant that your Feedback is accurate, complete, and does not infringe any third-party rights.


              7. Disclaimer of Warranties

                7.1. Your use of the Site, its content and any services or items obtained through the Site is at your own risk. The Site, its content and any services or items obtained through the Site are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied. Neither RTC nor any person associated with RTC makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the Site or its contents. 

                7.2. Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those Sites or resources.

                7.3. We are not responsible for viruses. We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Site. You should use your own virus protection software.


                8. Limitation on Liability

                  8.1. In no event will RTC, its licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, any websites linked to it, any content on the Site, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of reputation, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

                  8.2. The foregoing does not affect any liability which cannot be excluded or limited under applicable law.

                  8.3. Although we make reasonable efforts to keep the information on our Site up to date, we do not make any guarantees, representations or warranties whether express or implied, that the content on our Site is complete, accurate or up-to-date.

                  8.4. Nothing in the Terms and Conditions excludes our liability for death or personal injury arising from our own negligence, or our fraud or fraudulent misrepresentation, or any other liability that is not permitted to be excluded or limited by Irish law.


                  9. Indemnity

                    You will indemnify, defend, and hold harmless RTC, and our respective directors, officers, employees, representatives, and agents from any and all claims, actions, suits, proceedings, damages, liabilities, costs, losses, and expenses (including attorneys’ fees) relating to or arising out of your use of the Site or breach of these Terms and Conditions, your violation of the rights of a third party, including but not limited to intellectual property rights, any review you post or arising out of a contractual, or commercial relationship with another user. 


                    10. Relationship with RTC

                      Nothing in this Terms and Conditions is intended to, or shall be deemed to, establish any partnership or joint venture between any of the Parties, constitute either Party the agent of the other Party, or authorise either Party to make or enter into any commitments for or on behalf of the other Party.


                      11. Links to Other Websites

                        Our Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or services linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these Sites. 


                        12. Applicable Law and Jurisdiction

                          12.1. These Terms and Conditions are governed by the laws of Ireland.

                          12.2. The courts of Dublin, Ireland, will have exclusive jurisdiction to settle any dispute or claim which arises out of or in connection with the Terms and Conditions and use of the Site. 


                          13. Severability 

                            If any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid. 


                            14. Interpretation 

                              14.1. Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting the Terms and Conditions.

                              14.2. Words imparting the singular number shall include the plural and vice versa.

                              14.3. References to communications include e-mails and posts.


                              15. Waiver

                                The waiver by either Party of a breach, default, delay, or omission of any of the provisions of these Terms and Conditions by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.


                                16. Changes and Information on the Site

                                  16.1.We may make changes to these terms. We amend these terms from time to time. Every time you use our Site, please review these terms to ensure you understand the terms that apply at that time.

                                  16.2. We may make changes to our Site. We may update our Site from time to time to reflect changes in our products, our users’ needs, and our business priorities.

                                  16.3. We may suspend or withdraw our Site. Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our Site for business and operational reasons. 

                                  16.4. The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.


                                  17. How you may use the material on our Site

                                    We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts of any page(s) from our Site for your personal use, and you may draw the attention of others within your organisation to content posted on our Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged (except where the content is user-generated). You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy, download, share or repost any part of our Site in breach of these terms of service, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of service).


                                    18. Assignment

                                      The Customer may not assign, transfer, subcontract, or delegate any rights or obligations under these Terms without RTC’s prior written consent.


                                      19. Severability

                                        If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable. The invalid or unenforceable provision shall be replaced or interpreted in a manner that most closely reflects its intended commercial and legal purpose.


                                        20. No Waiver

                                          A failure or delay by either Party to enforce any right or remedy under these Terms and Conditions shall not constitute a waiver of that right or remedy. A waiver shall only be effective if made in writing.


                                          21. Contact

                                            For questions regarding these Terms and Conditions, please contact: 

                                            RTC Technology Limited

                                            Address: The View, Marina Village, Malahide, Dublin, K36 CX99, Ireland

                                            Email: contact@rtcsuite.com

                                            Website: https://www.rtcsuite.com/